Last Updated: April 29, 2025
This Privacy Policy describes how Taggen AI (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, taggen.ai (the “Website”), and our subdomain agent.taggen.ai (the “App”). By accessing or using our Website or App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Information You Provide Directly:
- When you contact us through the Website, we may collect your name, email address, and any other information you choose to provide.
- When you create an account or make a purchase through the App, we may collect your name, email address, billing information, and purchase history.
- If you choose to log in to the App using your Google account, we will collect your email address and potentially other profile information as permitted by Google and your privacy settings with them.
- Any other information you voluntarily submit to us through the Website or App.
- Information We Collect Automatically:
- Usage Data: We may collect information about your interactions with the Website and App, such as the pages you visit, the features you use, the dates and times of your access, and other usage statistics.
- Device Information: We may collect information about your device, including your IP address, browser type, operating system, device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide, operate, and improve our Website and App.
- To personalize your experience on our Website and App.
- To process and fulfill your purchases made through the App.
- To manage your account and provide customer support.
- To communicate with you, including responding to your inquiries and providing updates about our services.
- To monitor and analyze usage trends and patterns on our Website and App.
- To detect, prevent, and address technical issues, security incidents, and fraud.
- To comply with applicable laws, regulations, and legal processes.
- For other purposes with your consent.
3. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website and App, processing payments, conducting analytics, providing customer support, and sending communications. These service providers are contractually obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Affiliates: We may share your information with our affiliates for internal business purposes.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Your Choices and Rights
You may have certain rights regarding your personal information, depending on your location. These rights may include:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Objection: The right to object to the processing of your personal information for certain purposes.
- Restriction: The right to request the restriction of the processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Third-Party Links and Services
Our Website and App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites and services before providing them with your personal information.
7. Children’s Privacy
Our Website and App are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. By using our Website and App, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website and App after the posting of changes constitutes your acceptance of the revised Privacy Policy.
10. Data Usage and AI Training
We understand the importance of clarity regarding data usage. Regarding data accessed through Google Workspace APIs, we want to assure our users that this data is used solely to provide the specific features and services offered by taggen.ai. We do not, under any circumstances, use this data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. Our data handling practices are designed to prioritize your privacy and the functionality of our application.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
jamesfrazeranalytics@gmail.com